West Virginia University
life_integrated. Integrated Marketing Communications, WVU
IMC 612 - Audience Behavior

*The following information is taken directly from the syllabus of this IMC course. While it is our intent to supply students with an accurate overview of the class, please note that the information was used in a previous session and, thus, is subject to change without notice.*

Course Description

This is an online course designed to provide you with an in-depth look at consumer behavior and its role in the integrated marketing communications process. During the semester, we'll examine consumer behavior in terms of three basic areas: 1) internal influences, 2) external influences; and 3) the consumer decision-making process.

Objectives

Upon successful completion of IMC 612, you will:

Grades

Each student should keep track of his/her own grades; this will assist you in charting your progress on a regular basis. There are a total of 415 points possible in this course, and grades will be based on the following:

Participation

I'll post one to two discussion questions per week. In turn, you will be required to:

Assignments

Each assignment is due by 11:55 p.m. Eastern Standard Time (EST) on the listed date. No late work will be accepted.

Group Project

For the last third of the course, you will work in small groups on a diary project related to the issue of temporal and situational factors in consumer behavior. Details for the project can be found in Assignment 6.

Weekly Schedule

Week
Topics
Chapters
1
Introduction to Consumer Behavior and Perception
Chapters 1, 8
2
The Effects of Learning, Memory, Positioning, Motivation, Personality and Emotion on Consumer Behavior (Internal Influences)
Chapters 9, 10
3
The Effects of Attitudes, Self-Concept and Lifestyle on Consumer Behavior (Internal Influences)
Chapters 11, 12
4
Cross-Cultural Variations and Societal Values in Consumer Behavior (External Influences)
Chapters 2, 3
5
Demographics, Social Stratification and Subcultures (External Influences)
Chapters 4, 5
6
The Effects of Families, Households, and Other Groups on Consumer Behavior (External Influences)
Chapters 6, 7
7
Situational Influences and Problem Recognition in the Consumer Decision-Making Process
Chapters 13, 14
8
Information Search, Evaluation of Alternatives and Selection
Chapters 15, 16
9
Purchase, Postpurchase, Satisfaction and Commitment
Chapters 17, 18