Previously, he was active in new business development for Lowe’s Home Improvement,
with a focus on developing and testing new service programs and selling/marketing
approaches. Mark’s considerable background in direct response, web marketing
and enterprise selling systems was helpful in this effort. One of the project
teams Mark was involved with designed, launched and executed the in-home selling
platform for Lowe’s. This program went from start up to $500 million in annual
revenue in 5 years, and currently continues to experience growth in double digits
after being turned over to Store Operations. His last project involved acting
as a business lead for the Services Group on the Lowe’s Omni Channel Technology
project. This initiative combined several large technology platforms (CRM, CX,
SVoC, POS) and data bases to support Lowe’s Omni Channel selling efforts across
stores, in-home sales, dot.com, call centers, delivery systems and third-party
Mark spent over 12 years building a full service direct mail company specializing in the design and execution of test campaigns for clients in the financial services, pharmaceutical, automotive, information technology and CPM industries. During this time, he and his team helped develop initial offers and testing paradigms (A/B, multivariate) used in pilot programs for clients that included American Express, GEICO, McNeil, Just Born Candies and The Franklin Mint.
He was an early participant in web development and e-Commerce, assisting both B2C and B2B companies develop an online web and selling presence while acting in a marketing consultant/project manager and later as Marketing VP for a niche consumer marketer. In this last position, he led a team that build an online presence that developed into a strong e-commerce force that supported their retail and mail order efforts.
Mark has also taught graphic arts, campaign marketing and global marketing coursework at the university level on an adjunct basis, most recently at UNC – Charlotte and Lynn University.
He holds BS from Illinois Institute of Technology, MBA from Seton Hall University and a graduate certificate in Integrated Marketing Communications from West Virginia University. Given that Mark’s family is scattered across the continental US, his interests include travel, and when time permits, golf. Originally from Pennsylvania, Mark has lived in several locations in the US throughout his career, and currently resides with his wife Debora in Boynton Beach, FL.
Past Student Feedback
- Prof. Tietbohl was very active on the discussion board and always contributed ideas that helped me think outside the box. The additional information and articles always added to the conversation and pushed me to analyze topics further than I previously had.
- Professor Tietbohl is a thoughtful and passionate teacher. His comments showed his understanding and joy of mobile marketing. He is very smart, knowledgeable and engaged in the business and consumer trends. He made the class fun and interesting during all 8 weeks.
- Professor Tietbohl does an outstanding job of engaging with us and adding value to a conversation on the discussion board. In my honest opinion, he does more than most professors– he helps us to learn more and remains engaged throughout the conversation. I truly appreciate his time and input and I am now inspired to become a professor because of his example! Much gratitude to Prof. Tietbohl.